WEEK 2026-W38
Marcus Alberto Sanchez
AKCK6AJ8D5AQL
marcussanchez.salm@gmail.com 6148431343
Overall standing
Fantastic
98.15
Overall Score
1,407
Packages this week
DCR
1
target 0
POD
100%
target 98%
DSB
0
target 0
CDF Count
1
target 0
Speeding
0.00
target 0
Seatbelt-Off
0.00
target 0
Distractions
0.00
target 0
Following Dist.
0.00
target 0
Focus areas this week
Customer Delivery Feedback DPMO · 712.00Delivery Completion DPMO · 707.70
Customer Delivery Feedback (CDF DPMO)
Customer-submitted negative feedback per million opportunities.
current 712.00 · target 0
- 01Knock or ring, then step back so the customer feels safe.
- 02Place packages where they're protected from weather and out of sight from the street.
Delivery Completion DPMO
DPMO tracks misdeliveries per million opportunities. High DPMO drops your tier on this metric.
current 707.70 · target 0
- 01Confirm the package barcode + address match BEFORE leaving the van.
- 02When unsure, use 'Unable to Access' rather than guess a delivery point.
Trajectory
2026-W33
100.0
Fantastic
2026-W34
98.8
Fantastic
2026-W35
98.9
Fantastic
2026-W36
99.9
Fantastic
2026-W37
97.0
Fantastic
2026-W38
98.2
Fantastic
How you stack up
vs 80 drivers · week 2026-W38- Customer Delivery Feedback DPMO50th highest on the team712.00your value1663.31team avg0.43× avg
- Delivery Completion DPMO44th highest on the team707.70your value2120.55team avg0.33× avg
Per-metric breakdown
Received Wrong Item
1
Received Wrong Item
2026-09-13 16:54 TBA3345462105942026-W38
“Received someone else's package”
Coaching log
Last coached Aug 28, 2026, 12:16 AM · In person · by Darrick Lamer
- In person · Aug 28, 2026, 12:16 AM · by Darrick Lamer · week 2026-W34Scorecard
- Email · Aug 2, 2026, 12:11 AM · by Darrick Lamer · week 2026-W30Scorecard
- In person · Jul 24, 2026, 1:24 AM · by Darrick Lamer · week 2026-W29Scorecard
- In person · Jul 17, 2026, 10:25 PM · by Darrick Lamer · week 2026-W28Scorecard
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